Cruise lines are no different. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. Learn more, With a large selection of wine, beer, cocktails, soda, specialty coffee and more, we offer a variety of options to quench your thirst and delight your senses. How about a wine package or two? 150th Anniversary Offer (Offer): Onboard Credit through this offer is available in the following amounts: US$75 per person (US$150 per stateroom) for guests booked in an Interior or Ocean View stateroom; US$150 per person (US$300 per stateroom) for guests booked in a Verandah stateroom, Vista Suite, Signature Suite, Neptune Suite, or Pinnacle Suite. Book and save with our Have It All cruise fare. Taxes, Fees & Port Expenses are additional amounts to fares listed. Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. ), and spa treatments. Infants must be at least 6 months of age at the time of embarkation in orderto sail. will be reduced by the amount of your OBC when they charge your credit card at the end of the cruise. This could result in legal proceedings. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. A review of HAL's website, even before you reach the point of completing the online checkin, reflects: Our cashless society is designed to make your life on board as simple as possible. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. I just finished filling out our documentation for our cruise on the Zuiderdam on Sept 4, and was shocked to find out that HA puts a $420 per person hold on your credit card, and it doesn't matter whether that person has approval to purchase on their card. It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. Powered by Invision Community. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. Allsuch requests should be made before sailing through your travel advisor. I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. Please attach a tag to each piece of luggage you will be checking on the cruise. Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. I'm sure the staff would be grateful. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. I am going to use my $50 OBC to pay for the tips that is $13 a day per cabin. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. We donate reusable goods from our ships to nonprofit organizations and working with port authorities to identify additional vendors who are capable of recycling cruise ship waste. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Your travel advisor can provide you with additional information if you are interested in this option. both aerobic and strength-training equipment. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. many ports taxi lines can be long and distances to private transportation can be lengthy. It indicates the ability to send an email. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. and the newest one (before yours) with 40 replies: http://boards.cruisecritic.com/showthread.php?t=1145953. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. Your stateroom keycard will be delivered to your stateroom. Please note that minimum age for guests using the fitness center is 16. Made-to-order entres and casual dinner in the Lido. Download Limited time offer, Savings for Onboard Bookings Only. Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. Items that should be registered generally include those not manufactured in your country. I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. environment is the right thing to do and essential to the success of our business. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. (Voyage plans cover your entire cruise and are available at a discounted rate. To purchase transfers, please have your travel advisor call Holland America Line at 1-877-724-5425. What can I use it for beside food? If we do not have your information by this deadline, you will be unable to sail. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Please contact the ships Medical Center for any medication requiring refrigeration. Therefore I will have to have a hold put on my card for $420X6. Unused TA credits were credited back to our credit card at the end of the cruise. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. If you do not see our representatives, pleasehave one paged. Onboard credit amount is based on length of cruise and stateroom category booked. (Required for kids and tweens ages 3 12). Started June 21, 2021, By Having said that, remember that rules do change by ship and also some ships are stricter than others. Featured fares are per stateroom based on double occupancy. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. gpmacki, July 28, 2010 in Holland America Line. It also shows you how to correctly put on your lifejacket. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. No, they don't hold any funds; they decrease your available credit. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Any additional information concerning currency restrictions, please contact the customs agency in their country. We always use our Holland OBC first, then if we have any left, it gets This will help prevent delays in obtaining pre This topic is now archived and is closed to further replies. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. The first way would be is that the deposit would be paid for him (as well as for my husband and me), BUT when we get on the ship, tell them to turn off his card. You may find more information on our tours and shore excursion programs on hollandamerica.com. Sharing of any beverage or the package is not permitted. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. This should be done well in advance of travel at a Customs office near your home. HAL is neither responsible nor liable for any printing errors. It is also your access card to your stateroom. Shore Excursion credit is based on cruise duration and is per person, not per stateroom. There is no charge to your credit card. For ships without Tamarind, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto. Oxygen: We anticipate that your stateroom will be ready at approximately 1:00pm. Is this essentially correct or am I missing something? Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. HAL reserves the sole right to determine the method of compensation made to guests. The statusof your seating request will be listed on your Cruise Contract. OK, I'm convinced on beverage card and donating any overage to the crew. Complimentary champagne will be served at the auctions. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. Cash deposits can be made on the last day of the cruise. to sail. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) I've had rental car companies put holds of $300-$500 on my credit card. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video orelectronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. I appreciate the info above, being relatively new to HAL. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Offer applies to 1st/2nd guests in a stateroom only. Please Search for the many threads that have discussed this before. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. (and yes I can afford to have a $2500 hold put on my card but it is the principle of the issue) I know a lot of families that don't have that much money and would enjoy a cruise, but wouldn't be able to pay $2500 for a cruise, another couple of thousand for airfare and then find out that they have to come up with another couple thousand instead of only a few hundred for tips. Do Not Sell or Share My Personal Information. Your seating assignment will be noted on your guest card upon boarding. If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. in the bar, lounge or pool areas. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account (they are paying our deposit because we could not afford it). Please speak to the Future Cruise Consultant regarding other amenities for these voyages. appreciate the info. An additional charge may be applied. She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. Hope all HAL ships will soon have this. Travelers checks may be cashed at the front office to make your deposit. Not to get into speculating about other people's finances here, but if they could afford to charge and pay for the cruise they may have more than enough credit available on one or more cards. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. No exceptions will be made. A credit card is required for all inbound phone calls to a ship. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. No internet purchase required to download or use on board. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. Hi! If you have a chronic medical condition, please bring a recent report from your physician. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. OBC is merely a reduction in the amount that you have spent during the cruise. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Registration is free and there is no obligation to bid. Applies to all guests 18 years of age and over. HAL does listen (at times) to their cruises, so please tell them to allow this. Place them in a carry-on bag or keep them with you so you can access them easily. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. It's not a deposit, but they do hold the funds on your card. So now that they are not letting you use the non refundable in the casino, and since they use the non refundable OBC first, I wonder if this means that we can't charge to our account in the casinountil the non refundable is used up when you have both non refundable and refundable OBC? Discover timeless treasures and encounter captivating cultures. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. locations will accept major credit cards, and some will accept U.S. dollars. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. At some point in your travels you may experience an emergency. Guests will be asked to discard open beverages in plastic containers prior to boarding. In your stateroom you will find laundry bags and price lists conveniently located in your closet. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. My experience has been the same as Krazy Kruizers. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. During the voyage, a safe to store your valuables and important documents is available in your stateroom. Please refer to Express Docs for more specific information regarding your arrival airport. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. Youll find something that sings to your heart, night after perfect night. Further information will be provided on board. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). We don't do spa or specialty dining. Reservations and dining times will be available to pre-reserve. Please contact Guest Services for more details. Great idea, Dave. suits you. If you receive a busy signal or message, please hang up quickly and try your call again. You may also find more information on our tours and shore excursion programs on hollandamerica.com. Good explanation! Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. We will acceptU.S. travelers checks. I know because I checked. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Reconfirm any special requests with the Maitre d after you board. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic Cigarettes may also be subject to a tax imposed by state and local authorities. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Shops On Board: A world-class shopping experience is just steps away. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. The ships estimated arrival time at the port of disembarkation is shown on your cruise itinerary. How do I get to use the $200 obc for grats for 3rd in cabin? However, effective on voyages commencing July 1. Line ship. View current Health Protocolsand Testing and Vaccination FAQs. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. We are on the Rotterdam in July and want to make sure we don't leave money on the table. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Gues In cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). Theres little chance of getting bored or struggling for things to do on a Holland America Line (HAL) ship. why does yahoo mail say no internet connection,
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