My Samsung Smart TV is showing 'not available' when I ... Solved: Smart Remote not available message - Samsung Community If the Guide does not appear on HD channels, make sure your TV is on the right input (HDMI, Component, TV.). Check your TV package for channel availability. Set time and date. Any assistance would be appreciated . If you're not getting the TV guide information, it may mean that your Freeview receiver isn't getting a signal from the service that transmits the programme information. Turn on TV. Why? Why Does the Guide Have No Information? - Sparklight Support Hold down the standby button for 5 seconds. Technician's Assistant: The TV Technician will be able to walk you through that. Guide is showing "No information Available.". Both are hooked to cable TV (no box used). Missing channels. Not only that, on the Tivo with generic looks like ALL the shows on that channel show generic. If you are receiving this message, the channel you are trying to access may not be included in your cable plan. TV Troubleshooting: Not Authorized Error on Television Report inappropriate content. Once unplugged, count to ten and then plug it back in. Don't know model number. If TV is off (standby) and the status indicator is on, the TV is connected to power and is ready to use. FiOS TV: "Program Information Not Available" - Solved . Press guide again and hopefully your guide will display, like mine did. My TV does not record what I want. I want the guide to show the ALL CHANNELS, all the time with no option to select another group. Select Refresh Internet Content. Select Preferences. the name of the show being shown on the selected channel). Program guide stopped working after latest update. How to Perform a Hard Reset On Your ... - Cannon Satellite TV Press the CBL button on your remote control and then press the Guide or Menu button again. If you have recently lost power or unplugged your converter, DTA or TiVo this will happen. the message "Program Information Not Available" message at the bottom of the screen. Pulling up the on-screen guide is simple, but not intuitive. If you experience this on some channels: Not all the analog and digital channels are transmitted by the cable provider. Program information not available - iQ3 - Support - Foxtel Why is my on-screen menu or guide not working properly ... Press and hold the power button for ten seconds then release, your receiver will reset. I bought a 35" LG TV a few months ago. Visit their support site for help with issues like: No signal, blue, or snowy screen. I have a Samsung UE40K5100 Joiii and since I've moved the screen into a different room in the house, the TV guide shows 'no information' for all channels. Why is my on-screen menu or guide not working properly? Guide not giving any show information. . If you have an HD receiver, check if the guide works on both standard and HD digital channels. Select Network. They come off my outside TV antenna and not from my Roku streaming channel. blackguyza said: It has been a week now that the information bar and TV guide have not been showing. Usually, just after installation, the guide will continue to download for several hours into that evening. General procedure I always recommend is reboot the dvr (even if the problem shows on a wireless receiver) - pull plug for 15 secs. This change the entire layout showing all the apps and other things on the TV. Perform a forced factory reset on your Android TV (if the TV has one or three buttons) Perform a soft reset. It's a device issue. Mediacom v. 2 years. You can check to see what channels are in your line-up by going here. I've reset the screen and run the initial setup again and this didn't work. During this time, the channels themselves should work but the info will read To Be Announced and the menu will be inaccessible until it downloads. Internet and TV troubles are frustrating. Scrolling through other channels shows the "No programme information is available!" on the banner and the guide only displays current programmes although they take a while to load. #2. Aug 2, 2012. Just states "Getting Information" on all channels. My guide reads only title not available on all channels. with the remote. Step 2: Do a power reboot ∨∧. If TV is off (no power) and the status indicator is off, the TV is not connected to power. Ensure that your device and app/web browser have the latest updates. Remote Control. New to Tivimate (and loving it). When in doubt, reboot . why do I get this function is not available on my Samsung smart TV for PIP, it works when I am on the internet (Smart TV) but when I try to do it through my computer (HMDI linked) it is greyed out and I get that message Share this conversation. The message will appear when there is no incoming signal to the television's antenna input or when no transmission is received from the broadcaster. (41,803 Views) I had this problem too -- but I unplugged and re-plugged the A.C. cord on the set top box, and that did the trick. If the guide does not appear on HD channels . • Occasionally the program information provided . Digital Antenna TV Guide has No Program Information for channels that recently changed frequency. I'm referring to channels 2.1, 2.2 etc. Whether you use an SD or HD box, the provider may release a new firmware and update it in the background. (18,628 Views) Select the first TV channel in the list and the list of IceTV Guide channels will appear. Contact our tech team for help - 1300 361 084. Missing TV Guide information If you're having problems with the TV Guide, it could mean your device isn't receiving the correct signals needed to populate it. The TV listings information is used to populate the EPG (Electronic Programme Guide) and the information comes in over-the-air as data with the Freeview channels. The guide button does nothing. If you see this message on only a few channels, rest assured that the information will be added when it becomes available. New to Tivimate (and loving it). TV Listings appear in a grid format when you press GUIDE on your remote or select Listings by Channel from the Main Menu. 28 Mar 2021 11:42 AM. DIRECTV receivers have an extra tuner which is used only for receiving guide data. You need to set the time from manual to automatic (or at least set the time zone). If you do not see Refresh Internet Content, return to the Settings screen and continue below. Re: Dish Guide update issues To check, press the Red colored button if you have a 40.0 remote or the 'Options' button, then 'Activity' on the screen if you have a 50.0, 52.0, or 54.0 remote. Unplug TV with TV on (this clears the TV cache memory) leaving it unplugged for 1 minute. Rescanning and rescanning is getting old, and does not resolve the problem. Same here. If you do see a tuner available, the guide will download automatically. This will take some practice to get right. I haven't manually caused it. Black, blue or snowy screen. Simply pressing the left arrow button on the remote wheel would call up the channel guide. Can this . What do I do about it? 0. Message Not Available appears. If it has been more than one (1) hour and your guide still says To Be Announced, unplug your Receiver and . Jan 14, 2011. If your TV guide has no information, a simple restart should fix the problem, but first we need to check that your Sky Q box is on the correct software. They are not the same thing. . If not then try a search for clearmybox that will also dump the guide data and start it rebuilding. Select Settings*. Since recent March 2019 Software update from pkg5.381 to pkg 5.417.0177eud Opera I have now got a problem with Youview Guide not working, channel 1 to 10 displays Information not available so unable to see earilier shown TV programs or Later programs only able to get pro. The receiver can take between 30-60 minutes to load after an installation, a power failure or a receiver reset from our technical department. 57.4 says No Program Information. I live in Houston, Texas and COZI TV changed to 57.4 from 47.3 a few months ago, but TV Guide still shows for 47.3. If the TV Guide was to go away, why does it show under the apps?? Select Setup. I've tried everything , unplugging it, rescanning it etc. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by plugging in the power cord. I have some not super tech savvy family and we're getting used to the Tivimate interface. If it says not connected, select . Find the answer to this and other Laptop questions on JustAnswer. Turning the STB off was not enough. By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. Get to know the functions of your Samsung product with an interactive step-by-step instructions. Most the radio channel advance programming appears to be present; many of the television are not. Restart your device. Use the up and down arrow buttons to scroll through the channels and the left and right arrow buttons to scroll through times. There is no program information on the Guide. Answer (1 of 6): This happens when the box has not downloaded the complete fill in information for the guide yet. And it is intermittent on a channel - the 2:30 program name may display, but then the 3:00 gets one of the previously mentioned messages. Critchmom : Hello, Can't get any program information on new LG HD TV. Message 4 of 5. For about the first month or two, when the INFO button was pushed, the TV would display program information (i.e. We use cookies to give you the best possible experience on our website. #4. Check if your TiVo device is connected to your . The Cox moderators said to unplug the DVR for 2 minutes. Question - Why does ny Toshiba TV Guide say No information available? Check your internet connection. And Charter Spectrum is certainly not without its fair share of . Wait 30 seconds. By the way, I love the chat feature on Samsung's site. Have run all the options previously stated in this thread. We have an older Phillips HD TV & it shows the info. Try Netflix again. Message 1 of 3. When the next billing cycle started - it showed 0 GB usage again, and now for the last 3 or 4 days, it is just saying that usage is not available. 0 Kudos. When looking for shows and movies on TV, there's nothing quite as helpful for navigating live content as the on-screen channel guide. My panasonic tx-l24c3b is not showing programme information most of the time now, it only displays the current programme on the channel I'm watching. I called the costumer care center yesterday . I want the guide to show the ALL CHANNELS, all the time with no option to select another group. 5. What is going on? It will take you to a TV Activity page. The regular tv guide will appear. I have nothing but an outdoor antenna. If TV is starting up from upstate and there is a slow pulsing blink until the update completes, it means the TV is doing something. Pause other internet activity - especially if other devices are using the network at the same time. When I go into the TV guide, all channels state 'no listings available' then after about 5 seconds, the programme titles appear. This happened to me in Phoenix. We use cookies to improve your experience. Re: program information not available message when changing channels. Plug the power back in and wait 30 minutes before trying Guide or Menu again. If you do subscribe to the channel please perform the following steps. 4. My TV does not let me see the program I want. The solution to this was to unplug the STB for a few minutes. Some programs are only broadcast at a certain time during the day. Backwards programme guide. 2. Then select "Add Listings to Channel". Check the Cable Box/Set-Top Box. Frozen screen. Missing TV Guide on DSTV PVR. On some but not all channels, guide will not show the program playing or scheduled. All the channels say "unavailable" where the title of the program usually is starting from 8 p.m. today (June 1) onward. ; Caching issues: If you're patiently waiting for a show or movie update to hit your device, sometimes caching issues can prevent these updates from coming . Why does my TV Guide say "To Be Announced" on every channel? DISH ® TV provides their own troubleshooting and support for DISH subscribers. Make sure your remote control is in the correct source mode. Select the statement that best matches your issue: My TV is blank or says "No Signal". At the end of my billing cycle last month, it stopped showing my usage - and in fact went to 0 GB a day early - on my very last day of a 10 GB plan, it said I had used 0 GB! I have some not super tech savvy family and we're getting used to the Tivimate interface. When you re-plug, the "To be announced" should disappear but it might take 10 to 60 minutes.
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