The most important goal of all management activities is to accomplish the objectives of an enterprise. The learner to analyse importance of the different concepts of marketing management Interactive lecture Power point presentation SESSION 2: IMPORTANCE OF MARKETING IN BUSINESS Management The goals should be realistic and attainable. Operations Management PPT and PDF 25 Importance of Sales Management (With Examples) - Googlesir Top management has ultimate responsibility for the above objectives. Step 1 - Define merchandise policy. if you look at, the importance of sales management is rising day by the day. FUNCTIONS OF SALES MANAGEMENT 19 Managerial Functions: 1. Planning: This involves, forecasting demand, sales territory planning, personal selling and promotional efforts. 2. Organising: This involves structure, resource allocation, responsibility assignment and delegation of authority etc. 3. ebooks.lpude.in To overcome problems of this type, generally management must establish sales territories, if the company does not have them, or revise those that it has. Production Management ; The questionnaire may be regarded as a form of an interview on paper. A sales forecast helps every business make better business decisions. (3) Selling – contact with the customer, answering questions and trying to close the sale. Definition: Marketing is the process of converting prospective buyers into actual customers by communicating complete information of the product or services to the customer.The key elements which are the secret to a successful marketing practice are thorough market survey and research, framing a competitive strategy, designing a realistic marketing … Planning is the first of essential managerial functions. Explain the importance of analyzing and understanding the firm’s external environment. Importance It helps the managers to define and stimulate sales effort.Sales quota is the minimum sales goal for a set time span. Nature Report writing skill develops the power of designing, organization coordination, judgment, and communication.. 6. Winner of the Standing Ovation Award for “Best PowerPoint Templates” from Presentations Magazine. Moreover, we have discussed how you can learn more about … The art of meeting and exceeding the sales goals of an organization through effective planning, controlling, budgeting and leadership refers to sales management. There are for important methods of sales forecasting. Sales management refers to the administration of the personal selling component of a company's marketing program. About how much does it cost for a manufacturer’s sales representative to make a single personal sales call? – A free PowerPoint PPT presentation (displayed as a Flash slide show) on PowerShow.com - id: 400dce-Mjc5Y Professional Buyers. For this reason, the sales training process is an important aspect in the world of sales. ADVERTISEMENTS: Thus importance attached to Principles of Management is immense and it is essential to have a thorough understanding of these principles, their importance, features and objectives. Within the consultative sales presentation framework, the salesperson acts as an advisor and possesses the knowledge and ability to customize the presentation in order to address and solve the specific needs and wants of the customer. iii. It might be difficult to overstate the importance of ppt in your current training program, and employee development articles in educating your workforce. Good inventory management helps with: 1. They are. THE STRATEGIC MANAGEMENT PROCESS FIRST:External environment and internal organization are analyzed to determine resources, capabilities, and core competencies—the sources of “strategic inputs.” NEXT: Vision and mission are developed; strategies are formulated. (check one) What is a Brand? BRAND MANAGEMENT 1 2. The sales management is the foundation of the whole structure of a sales organization. Sales Quota. Sales Management Q.1 Define Sales Management . Sales managers would be able to analyze the performance of their sales team. Thus, marketing channel strategy, design, and management must now deal with E-commerce technology as an integral part of marketing channels and distribution systems. THEN: Strategies are implemented with the goal of achieving strategic competitiveness and … It has formed an important part in business throughout history. In contrast, advertising and sales promotion can respond only to the objections the copywriter thinks are important to customers. Supreme in Thought and Action. Read this article to learn about Sales Force Management, Evaluation of Sales Performance by the Management and six areas for managerial decisions regarding the sales force- (1) Recruitment and selection of Sales force (2) Training of Sales force (3) Remuneration and expenses of Sales force (4) Supervision and direction (5) Motivation of Salesmen (6) Control and evaluation or … MARKETING-MANAGEMENT-NOTES.pdf. Meaning of Receivable Management. Personal selling is a promotional method in which one party (e.g. Moreover, when the prospect has questions or raises objections, the salesperson is there to provide explanations. Originally, the term ‘sales management’ referred to the direction of sales force personnel. In a tight recruitment and talent market, retaining talent … What is Personal Selling? The importance of inventory management A retail business is useless without its inventory. Planning is important as by nature it enquirers about organizational goals and involves decision making about desired ways and means to achieve goals. Late 70s & beyondRecognition that different customer groups needed different selling approaches Last 10 Years---Electronic Revolution Electronic data collection system. #YouTubeTaughtMe SALES MANAGEMENT LECTURE - #1This video consists of the following:1. It may also say how that compensation will be distributed. Read Paper. Internally, management with good presentation skills is better able to communicate the mission and vision of the organization to the employees. And so while it may not be the most exciting subject, inventory management is v itally important to your business’s longevity. sales management Planning, direction and control of personal selling including recruiting ... – A free PowerPoint PPT presentation (displayed as a Flash slide show) on PowerShow.com - id: 3b07f1-ZGExM A short summary of this paper. Sales Management is meant to help your company reach its sales targets according to the definition above. Development of skill. A questionnaire is defined as a document containing questions and other types of items designed to solicit information appropriate for analysis. Nature of Motivation is Related to Needs Needs are deficiencies which are created whenever there is a physiological or psychological imbalance. Nature and Scope of ManagementManagement has many aspects and today, we’ll talk about the nature and scope of management. The sales management represents one of the most important functional areas of business management, and all the principles of general management such as planning, organizing, directing, motivating, and controlling are applied to sales management too for securing better business performance, viz., reasonable profits through sales. Winner of the Standing Ovation Award for “Best PowerPoint Templates” from Presentations Magazine. The Consultative Presentation. Personal Selling – Factors Determining The Kind of Selling Personnel You need effective presentation skills to present your ideas, projects, plans, strategies, and products in front of the audience, team, and front of venture capitalists online and offline. Name and … Concept of Sales management in Hindi2. PepsiCo is a large company dealing with food, snacks and beverages; it is approximated to be worth $39 billion and has employed 185, 000 employees. Principles of management have four important functions and all these functions together are called as a P-O-L-C framework. According to Philip Kotler, ‘A sales quota is the sales goal set for a product line, company division, or sales representative. Sales Organisations: Meaning, Characteristics, Principles, Importance, Types, Purposes, Factors and Other Details Sales Organisation – Introduction . Jury of Executive opinion method, Sales force opinion method, salesperson) uses skills and techniques for building personal relationships with another party is personal selling, here both parties obtain value.. Sales Management - Apptivo - Complex sales processes can be made simpler with the Apptivo work flow, where all data within the CRM can be consolidated into an estimated revenue. It includes environmental scanning, strategy formulation, strategy implementation and evaluation and control to achieve the objectives of an organization. The salesperson obtains value by getting financial rewards of sale while the customer obtains value by getting the benefits … 2. Clarity and scope is essential to sales managers, as they typically need to oversee planning and … The company comprise of three main divisions located in Latin America, North America and its international subsidiaries. Sales forecasting allows companies to efficiently allocate resources for future growth and manage its cash flow. Generate sufficient sales volume. Importance of Sales Management: Sales management has gained importance to meet increasing competition and the need for improved methods of distribution to reduce cost and to increase profits. Also See: Materials Management PPT and PDF Why Accurate Sales Forecasting Matters. For you, I have written an Intro about the Human Resource Management. But perhaps more important, E-commerce is merging or converging with conventional channels across virtually all sectors of the economy, not only in the U.S. but around the world. It helps in overall business planning, budgeting, and risk management. The sales manager would be able to predict sales better based on previous data. Sales management is defined as the activities required to lead, direct, or supervise the personal selling efforts of an organization. It motivates sales force to give desire emphasis on new accounts, latent accounts, new products and new territories. Strategic role in the company with key inputs – long term strategic plans, forecasting, sales force management, evolving strategies, controlling budget. Fig5: P-O-L-C framework. Also See: Classroom Management PPT and PDF. This article will explain both aspects of management briefly. A managerial principle is a broad and general guideline that regulates decision making and behavior within a group or organisation. Introduction to Human Resource Management- Sales quotas are the sum of the total sales of a future period and duties to achieve the component of total sales by each salesperson are handed down to them at the beginning of the period. In order to increase customer demand for a particular product, we need management of sales. State the functions of management Describe the nature and Importance of management. It includes many facets, such as location, hours, website … So, Let’s jump into the Introduction of HRM. Sales Quota is the sales goal or figure set for a product line, company division or sales representative. Providing a bit of monetary incentives will motivate the sales person to reach more customers and possibly convert them. It takes a well-versed sales professional to take on this role successfully. It improves the performance of middlemen and acts as a supplement to advertising and personal selling. for a business unit or a team. Importance of Sales Management. Overcoming objections: The primary value of personal selling lies in the sales person’s ability to receive and deal with potential customers’ objections to purchasing the product. Helps in facing competition. American Marketing Association (AMA) define sales management as: “The planning, direction and control of personal selling, including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating as these tasks, apply to the personal sales force“. Discuss whether Management is an Art, Science or Profession. And today, sales can also be the competitive advantage of a company. Methods of Sales Forecasting. The price of a product increases with increase in sales revenue. In simpler words, retail management helps customers shop without any difficulty. opportunity management, marketing and product knowledge, sales force management, sales forecasting, customer order processing and fulfillment, delivery, installation, pre-sale and post –sale services and complaint handling by providing an integrated view of the customer It is necessary that the two systems integrate with each other and Retail management includes all the steps required to bring the customers into the store and fulfill their buying needs. It includes the planning, implementation, and control of … Step 2 – Collect historical information. Based on an analysis of survey responses from 2,100+ planners, the infographic dives into the ins and outs of venue sourcing and the forces that drive sourcing … Unity in Diversity. Nature of … A sales manager is someone who directs an organization’s sales team, oversees its processes, and is typically in charge of talent development and leadership. Avoids invoice disputes. The importance of sales management in an organization is also known as scope of sales management and it includes various points like:- It is Dagmar of the marketing system, It manages the sales force, Sales management inspires sales, To give training to the salespeople, To establish brand image and goodwill, To manage the sales data, Sales function, being a part and parcel of marketing, had played a very creative … ii. Improve customer satisfaction. Over the last few years, the business marketplace had been getting increasingly competitive. So if you were wondering what is the nature and scope of management, you’ve come to the right place. Neutral presentation of facts. The importance of good presentation skills is established on the basis of following points: According to Theo Haimann, “Staffing pertains to recruitment, selection, development and compensation of subordinates.” CONCEPTS: 1. Firms generally seek to compete in relatively stable economies with strong growth potential. The role of personal selling are: (2) Communicating – with existing and potential customers about the product range. Sales Management helps the organization to achieve the sales targets efficiently. Forecasting – Operations management is a bridge between sales and production and may be tasked with forecasting to predict which products and services are required for the future. Importance of Report 5. In order to motivate a person, we have to understand his needs that call for satisfaction. Importance of Presentation Skills . The very nature of the industry dictates that multiple decision markers are involved, meaning that marketing strategies must consider the use of sales (and other middle-men) to be successful. From sales operation to management, the subject deals with plenty of topics. Customer experience . Fixation of the right prices is an important task for every business organization. In this, I have talked about the Introduction, History, Nature, Scope, Importance and Functions of HRM which is enough to judge the quality of our Human Resource Management Notes. The websites formerly associated with PennWell Corp are now owned and managed by Clarion Events and Endeavor Business Media. Sales Management was originally meant for sales personnel i.e it had a narrow perspective of directing the sales personnel of an organization. Unit 1: Introduction to Sales Management Unit 1: Introduction to Sales Management Notes CONTENTS Objectives Introduction 1.1 Marketing Sales Management 1.2 Objectives of Sales Management 1.3 Exchange Process 1.4 Interdependence of Sales and Distribution 1.5 Key Decision Areas in Sales Management 1.6 Sales Management Cycle 2.1.3 Logistics - a growing area of company focus The recognition of the role and importance of logistics and the management A brand is a name, term, sign, symbol, or design which is intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors. Importance of Presentation skills: Effective presentation skills are a part of communication. The top management can set long term goals based on the sales plan. With five text placeholders and corresponding icons, the slide is perfect to show five strategies or tactics of achieving a goal, marketing mix for business promotion, five … In pursuit of this objective, it's important to set goals, monitor sales performance and trends, and identify potential obstacles to optimized profits. (4) Servicing – providing support and service to the customer in the period up to delivery and also post-sale. Staffing is an important mana… Download Download PDF. Sales management refers to the administration of the personal selling a company's product line(s). 2. The organisation is a mechanism to realize our objectives. The AR item is a transitional item. Nerve Centre. A construction contract provides a legal binding agreement for both the owner and the builder that says the executed job will receive the specific amount of compensation. NATURE, IMPORTANCE AND CORE CONCEPT OF MARKETING Structure 1.1 Introduction 1.2 Objectives 1.3 Meaning and Definition Of ‗Marketing‘ 1.4 Nature of Marketing 1.5 Scope of Marketing 1.6 Marketing Concept 1.6.1 Needs, Wants and Demands 1.6.2 Products 1.6.3 Value, Satisfaction and Quality 1.6.4 Exchange 1.6.5 Market Retail management makes shopping a pleasurable experience and ensures the customers leave the store with a smile. 3. Procedure for the construction of a questionnaire follows a pattern similar to that of the interview schedule. Contribution to purpose and objectives, b. Primacy of planning, c. Pervasiveness of planning, and d. Efficiency of plan 1.2.3 The Importance of Planning The planning function has four important goals: a) To offset uncertainty and change. It is particularly an amount of target sales that is assessed on daily or monthly basis. It is important to recognise that selling and sales management, although closely related, are not the same and we shall start in this chapter by examining the nature and role of selling and sales management in the contemporary organisation and ex-ploring some of the more common myths and misconceptions. This Paper. Price Fixation. The nature of planning can be figured out from these four major aspects of planning: a. It enables the business to decide whether to add a ncw product to its product line or to drop an unsuccessful one. Facts are required to be presented in a neutral way; such presentation is ensured through a report as it investigates, explains, and evaluates any facts independently. The better trained an individual is, the … Strategic Management • Strategic management is a set of management decisions and actions that determines the long-run performance of a corporation. Relationship Building- Image Source: pixabay.com. 20 Full PDFs related to this paper. Banu Divya. It achieves this by providing field reps with a tool they can use when directly in front of a client or prospect. At a time when hardware was the name of the game, Explain the ... may be to increase sales, but the goal of The Spastics Society of India is to impart education to children with special needs. The relationship is the sixth functions of … Ans. Team leader to achieve sales goals & profits 4. What is the nature and function of distribution (place)? Thus, management is purposeful. 102 The Nature and Functions of Distribution (Place) . At the same time, such an approach will also help the company to cover more territory and perform better in new and old regions. Sales management The only business function that generates revenue. Every large organization has a large number of employees, each with different views or opinions, activities and background.Therefore, there are diverse activities in an organization. Sales training is (Sales) Essential, being prepared is essential for sales success. Brand management ppt 1. Sales management has an efficient role in the overall growth of an organization. Contribute towards current profit. This segment refers to the nature and direction of the economy in which a firm competes or may compete. Sales management, apart, from the management of personal selling, encompasses marketing activities like advertising, sales promotion, marketing research, physical distribution, pricing, merchandising and so on. Following are the objectives of sales promotion: i. After your sales team sees success with the sales strategy, go the extra mile and form a partnership between your sales team and customer service/success teams. logistics management, as well as logistics, supply chain and supply chain management, and discuss in some detail the implications of logistics for a company. management and its importance in an organisation; n Explain the nature of management as an art, science and profession; nthe future. Discuss the four activities of the external environmental analysis process. It is the only revenue generating function in an organization. When a sales person stands in front of a potential customer, being prepared with product knowledge, pricing and a presentation can make all the difference in the world. Interaction with others is a routine job of businesses in today’s world. nature of the websites that comprise their ... rates, and bond prices becomes important ... Use the percentage-of-sales method to project cost of goods sold (CGS) and the expense items in the income statement 3. Importance of Sales Manager. One such visually appealing PPT design is this free semi-circular PowerPoint template. Continuous monitoring and management of sales activities, increase the overall revenue of the organization thereby resulting in the growth of the business. Sales Management – Different Sales Positions at Various Levels of Organization Sales managers have to be aware of such laws in order to avoid creating policies that can be illegal. Sales Manager plays an important role in Small, Medium and large business.. Boost up sales volume. Sales Quota can be individual or group based e.g. An essential tool for every professional who belongs to Sales, our Sales Management PowerPoint template will let you explain this subject to others in a flawless way. Organisational Behaviour – Meaning and Definitions: According to K Aswathappa, Stephen P. Robbins, L. M. Prasad, Newstram and a Few Others In words of K Aswathappa, “OB is the study of human behaviour in organisational setting, of the interface between human behaviour and organisation and of the organisation itself.” It is in the entire sales process that the keys to improvement are. What is Planning and its Nature, Importance, and Types. MARKETING-MANAGEMENT-NOTES.pdf. The primary focus of sales managers should be to maximize profit for the team a while delivering the best possible value to customers. Who doesn’t like a win-win scenario? So, What is Sales Management? Besides hitting sales targets, sales management is there to help your business remain competitive. Although pressure is negative in nature, sales motivation can be positive. Price is the marketing mix element that produces revenue. Evaluate your performance in Credit Management Function resolutely transverse, its performance brings together many departments of the company, from trade to accounting, from logistics to after-sales service. Sales Management Definition. Stabilizing and growing sales is essential to operating a profitable business. They'll give your presentations a professional, memorable appearance - the kind of sophisticated look that … 2. The sales message can be varied according to the motivations and interests of each prospective customer. Even prior to the introduction of money, people used to exchange goods in order to fulfill the needs, which is known as the barter system. Monitor and Improve Cash Flow. World's Best PowerPoint Templates - CrystalGraphics offers more PowerPoint templates than anyone else in the world, with over 4 million to choose from. PART A: BUSINESS MANAGEMENT LESSON 1 NATURE OF MANAGEMENT AND ITS PROCESS Page Concept of management 3 For-Profit Organisations (Businesses) 3 Not-For-Profit Organisations (Institutions) 3 Adding Value 3 Management Performance 4 Objectives of Management 5 Importance of Management 5 Management – Science or Art 6 Features of … Ever since people began forming groups to accomplish aims they Sales refers to the exchange of goods/ commodities against money or service. In a small business undertaking, a sales manager performs most of the operations of marketing, i.e., the administrative as well as the operating functions. Sales Management According to American Marketing Association (AMA), “Sales Management means the planning, direction and control of personal selling, including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating as these tasks apply to the personal sales force”. Jatin Vaid 5 6. Nature of Sales Management i. It includes the planning, implementation, and control of sales programs, as well as recruiting, training, motivating, and evaluating members of the sales force. With the unexplored scope and nature of eCommerce business and the supporting hand of Builderfly’s well-experienced team, you get a platform where you can start your store for free and thrive online. Sales Management - An Overview. The managerial function of staffing involves manning the organization structure through proper and effective selection, appraisal and development of the personnel’s to fill the roles assigned to the employers/workforce. Also, they will get a clear view of the performance of the company. Sales management today is the most important function in a commercial and business enterprise. But, it has gained a significant position in the today’s world. Sales forecast helps in product mix decisions as well. That’s the reason why the sales department has to be extra careful while nurturing leads and trying to convert them into permanent customers using sales funnel software.. For the sales department, their primary goal should be to increase the conversion rate.Say, for instance, your sales team speaks to 100 potential customers per day, and 30 of these prospects result in a … Now, the sales management meant management of all marketing activities, including advertising, sales promotion, marketing research, physical distribution, pricing, and product merchandising. Full PDF Package Download Full PDF Package. The American Marketing Association has defined “sales management” as “the planning, direction and control of personal selling, including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating as these tasks apply to the personal sales force.” It may be called sales force management. Two sales management definition are mentioned below:. According to Prof. K.C. Importance of Coordination in Management. The role of IT in sales management is to digitize this process and make it as transparent and visible as possible. Management 1.The learner would be able to state the definition & meaning of Marketing. Human Resource Management Software Market to exceed US$ 30,061.8 Mn by 2027, says The Insight Partners - The human resource management software market was valued at US$ 15,789.9 Mn in 2018 and is expected to reach US$ 30,061.8 Mn by 2027 with a CAGR growth rate of 7.5% in the forecast period from 2019 to 2027. Laws that affect sales operations include pricing discrimination, which we discuss in Chapter 15 “Price, the Only Revenue Generator”, and privacy laws, discussed earlier. Sales Management developed as a part of marketing management. Importance of Sales Management Sales management is very crucial for any organization to achieve its targets. Importance of Sales Management Sales Management Improves Product Development Optimizes Distribution Better Financial Decisions Improves Staff Quality Types of Sales Managers Hands-On Reactive Coach Tyrant Cheerleader Controlling Evolving Principles of Sales Management Manage your people individually Lead by example Here are some reasons which describe the importance of coordination in management:. Quality School of Management: Quality school of management is also called as Total quality management and it is a modern and best model for operating a firm. What percentage of chief executive officers in the 1,000 largest U.S. corporations have significant sales and marketing experience in their work history? Raw materials and purchased parts. Distribution is efficiently managing the acquisition of raw materials by the factory and the movement of products from the producer or manufacturer to business-to-business (B2B) users and consumers. Define and describe the general environment and the industry environment. Any kind of sales figures given to any particular person or region or distributor is called Sales Quota. Account management is an incredibly important part of the sales process, encouraging loyal, happy customers, and leveraging cross-selling and upselling opportunities. This includes long-term planning of setting sales goals, margin goals, and stocks. To achieve this there are five fundamental management activities that effective sales leaders leverage to build and maintain successful, winning sales teams. Objectives or Features of Receivable Management. Since the market conditions change, the sales organisation keeps on changing, always accommodating the necessary environmental changes. The sales presentation is a detailed effort to bring the buyer’s needs together with the product or service the sales person represents.
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